Have you or a family member recently had a medical emergency, needed surgery or been hospitalized? Then you probably know the feeling of confusion, stress and frustration that occurs when the bills start arriving in your mailbox! Where do you begin? How much do you really owe? How in the world are you going to pay?
The first thing to do is to get organized. Bills are paid at different times and at different rates, depending on the type of service and the provider. To avoid confusion, we recommend keeping a file of everything you receive for the services provided. The paperwork will include Explanation of Benefits (EOBs) from the insurance company and bills from the providers. Next, match up the insurance payments to the bills by looking at the date of service. This will enable you to compare the charge for each service to the insurance company’s payment and verify that all of the charges are accurate. If you’re unable to determine the exact charges filed to the insurance company, request an itemized bill so you can review each charge for accuracy.
If you’re not familiar with the specifics of your coverage, read your insurance policy. All policies include a summary of benefits that will explain how different types of services are paid. This information can be helpful when you’re reviewing the payments made by your insurance company. The more knowledge you have about your coverage, the more likely you will spot a mistake.
Once you verify the amount you owe to a provider of services, be aware that you may be able to negotiate with the doctor or hospital to lower your payment. Be polite and respectful and explain you aren’t trying to get out of paying, you’re just asking if they will accept less money based on what you can afford to pay. Administrators can be pretty understanding and compassionate when you are courteous, honest and realistic about your situation. And remember, most medical providers don’t charge interest. As long as you’re willing to make a consistent payment every month, they will keep your account in active status.
If you’re still overwhelmed, confused or frustrated, ClaimMedic can help! Because our specialists have spent years in the medical billing business, we have the expertise to help you audit your bills and negotiate on your behalf! You’ll enjoy the peace of mind knowing we’re saving you time, frustration and money.